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Using SevenRooms Interface with Idealpos

 

This page gives a general overview on creating a SevenRooms reservation and seating a guest to a table.

Please refer to SevenRooms for detailed information about using their product to its full potential.

 

Note!

The SevenRooms website (https://sevenrooms.com) can only be used to create reservations and perform administrative tasks.

It cannot be used to seat guests at tables.

To seat guests at tables, an iPad running the "SevenRooms OS" app must be used.

 

ClosedCreating a SevenRooms reservation via the SevenRooms website

Go to: https://sevenrooms.com and login to the site.

From the main SevenRooms site (Reservations page), select the date for the reservation via the on-screen calendar, then press the "Add Reservation" button on the top-right corner of the page.

 

 

Select the number of Guests, Shift, Duration, Seating Area, and start time:

 

 

After selecting the start time, search for an existing client, or create a new one.

 

 

After selecting the client, populate the Additional Details as required.

This can include the Table Number (leave it as Auto Assign to automatically assign a table number, or select a preferred table number).

Press "Book Reservation" to finalise.

 

 

A confirmed reservation will be displayed, indicating that the reservation has been successfully confirmed.

 

 

The confirmed reservation will be displayed in the SevenRooms Reservations page.

 

 

ClosedViewing SevenRooms reservations in Idealpos

SevenRooms reservations can be displayed within the Idealpos Restaurant Table Map.

From the Idealpos POS Screen, press the TABLE MAP button, then press the "Reservations" button at the bottom of the Table Map.

 

 

The confirmed reservation will be displayed in the list.

 

 

Pressing the "..." button to the right of the customer's reservation will display additional notes and tags about the guest.

 

 

ClosedSeating a guest via the "SevenRooms OS" iPad App

When the guest arrives, they can be seated via the SevenRooms OS iPad App.

Within the "SevenRooms OS" iPad app, select the Reservations button on the left-hand side.

The reservation will appear under the "Upcoming" section.

 

 

Select the Customer's name by pressing it; a slide-out panel will appear on the right-side of the app.

Press the "Seat" button (located on the bottom-right corner of the screen).

 

 

The colour of the Table which the Customer will be seated at will change to blue.

Press the "Seat" button again.

 

 

If the Customer has arrived early, an Early Seating prompt will be displayed to give the option to move the scheduled booking to the next available slot or to keep the booking at the original time.

 

 

If the Customer has arrived late, a Late Seating prompt will be displayed to give the option to leave the booking at the original start time, or to move it to the next starting slot.

 

 

After the customer has been seated at the table, the SevenRooms app will show the Customer's status as "Seated".

 

 

ClosedViewing Seated Customers on the Idealpos Restaurant Table Map

The Table on the Idealpos Restaurant Table Map will also show the Customer's Name and the Table Status will be shown as "Seated".

 

 

The currently seated SevenRooms Reservation can be displayed via the Idealpos Restaurant Table Map.

At the bottom of the Table Map, press the "Reservations" button.

 

 

The current reservation will be included in the list; the Status column will show "Seated".

 

 

For further information and functionality available in the SevenRooms website/app, refer to SevenRooms.

 

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